WELCOME
CHILDREN'S CLOTHING AND ACCESSORIES YOU'LL LOVE
INSIDE OLIVE&IVY
About Us
Hi! My name is Tyler and I am the mum behind Olive&Ivy.
I have two gorgeous girls Margo and Flo who are my absolute world. Being a mum I know how much all the little things matter, their first smile, tooth, word, their first baby blanket and how much you want to wrap them up in beautiful materials and safe baby equipment such as soothers and sippy cups.
I am passionate about my girls, and everything they need... not just need, but those little creature comforts, from cosy jumpsuits to the first book I read Margo. All the precious nostalgic items you put together in creating your perfect nursery for your pride and joy... all the things I love, and hopefully you will love them too...
Love, Tyler x
RETURNS
The Small Print
We at Olive&Ivy understand that sometimes an item isn't quite right and you may want to return it back to us.
Requests for a refund must be emailed to us at olive.ivy@hotmail.com with your order details, name and reason for return.
Items must be returned within 14 days of receipt.
If the 14 days have passed we unfortunately we cannot offer a refund or exchange.
Please send all returns to 6 Whaddon Close, West Hunsbury, Northampton, NN49XS.
If an item is faulty, please provide us with the full details, description and images.
All items must be returned in the condition you received it and in its original packaging.
As the customer, you are responsible for paying for your own postage costs for returning your items.
Original postage costs of any unwanted items are non-refundable.
We recommend that you get a free Certificate of Posting from the Post Office when you send the item back to us or use a trackable postage service.
As soon as your item has been received, you will receive an email and we will refund the amount you paid using your original payment method within 10 days (this will exclude postage costs).
